Karafarin Debit Card is ready to offer services such as account balance, the last three transactions, posting last five-turnover bill, reporting missing cards by the holder and paying off utilities. You may use Karafarin Bank Card in the following ports:
1- ATMs of SHETAB member banks
2- POS of SHETAB member banks in shopping centers and stores
3- SHETAB member Telephone Banks
4- SHETAB member bank kiosks
5- SHETAB member mobile banks
6- SHETAB member banks internet ports
7- PIN pads in branches of banks
The maximum amount transferrable using PIN Pad equals IRR 150 million per card within 24 hours. In addition, the customers may transfer up to another IRR 30 million per card within 24 hours from other SHETAB ports including ATM, Internet Bank, Mobile Bank, Telephone Bank and Kiosk. In other words, the total sum of SHETAB transfer per card within 24 hours equals IRR 180 million involving IRR 150 million Card to Card transfer using PIN Pad and IRR 30 million Card to Card transfer from other ports.
Issuing and Activating Debit Cards
1- If you have an account with one of Karafarin branches, refer to the branch; otherwise open an account in one of chosen Karafarin branches.
2- Fill in Card Issuance Application Form and sign the terms and conditions.
3- Once you received the card from the branch, go to the first Karafarin ATM and change your PIN code and choose a new one using the default PIN code provided on the scratch card.
Using Karafarin Bank Debit Card:
1- You may connect all your accounts with Karafarin Bank to one single card. In case your default account doesn’t have enough cash, you may transfer funds from support accounts using Karafarin Bank ATMs.
2- You can receive the required cash any time from SHETAB member ATMs.
3- You can transfer your required fund from one of your Karafarin Bank accounts to another one of your accounts in Karafarin Bank or other customer’s accounts in Karafarin Bank through Karafarin Bank ATMs.
4- You can transfer your required fund from origin bank or destination bank in Karafarin Bank to SHETAB member banks through ATM and vice versa.
5- You can transfer your required fund from Karafarin Bank account to SHETAB member bank accounts through SHETAB member bank PinPads.
6- You can pay off utility bills through Karafarin Bank ATMs.
7- You can purchase Hamrah Avval, Irancell and Talia charges through ATMs.
Caution
1- If you do not pick up your card from the slot within the specified time, the card will be swallowed back into the machine for security reasons. You must then go to the branch during the working hours and get back your card after providing valid ID card.
2- If you don't pick up the cash delivered by the machine from the slot within the specified time, the cash will be swallowed back into the machine for security reasons. Since the amount has been deducted from your account, you must go to the branch during the working hours and report the matter to be investigated after providing valid ID card.
3- Take great care not to put the card over sets with strong electromagnetic fields such as TV, monitors and magnetic telephone notebooks and near heating systems or exposed to sunlight.
4- The card's first PIN is used for ATM, POS, PinPad and Kiosk.
5- The card's second PIN is activated through Karafarin Bank ATM and is used for internet services and telephone bank.
6- If you mistype your PIN for three consecutive times, your card will be blocked to prevent the potential abuse.
7- Choose your PIN in a way that you can remember easily or write it down in a secret place, inaccessible to others.
8- Do not disclose your PIN to others and do not write it on the card or adjoining documents to prevent unauthorized use.
9- Do not set PIN codes such as ID no., date of birth and the like which are mentioned on other documents.
10- If you happen to forget your PIN, go to the nearest Karafarin Bank branch and request a new PIN.
11- In the case of a missing card, do the following:
12- If you have your card number, block your card using your card's second PIN through telephone bank or ATM instantly.